Frequently asked questions
Shipping
Where do you ship?
Anywhere in the 48 contiguous US states and Washington, DC. We can't ship to Alaska, Hawaii, US territories, military addresses or other countries yet.
Do you ship to Canada?
Not yet, but we're working on it.
How long does shipping take?
We prepare your order in 1 to 5 business days. After it ships, Standard delivery takes 2 to 4 business days and Express takes 1 to 3.
How much is shipping?
It depends on the weight of your order and the speed you pick. One bottle with Standard shipping is $7.28. You'll always see the exact price at checkout before you pay.
How do I track my order?
We email you a tracking link as soon as your order ships. You can also check your order status from your confirmation email.
Orders, returns and refunds
Can I change or cancel my order?
Yes, if we catch it in time. Email us as soon as you can, ideally within 2 hours of ordering. Once your order is being prepared, we can't change it.
What is your return policy?
Because supplements are consumed, we can't take products back for a change of mind, opened or not. If anything arrives damaged, defective or wrong, we'll replace it or refund you. The full details are in our refund policy.
What if my order arrives damaged?
Email us within 30 days of delivery with your order number and a photo. You don't need to send anything back.
My package never arrived. What now?
Let us know within 30 days of the estimated delivery date. We'll check with the carrier and then replace or refund your order.
Our products
Where are your products made?
Most of our products are made in the United States, and every order ships from the US. Each product page has the details for that product.
Are your products third-party tested?
Every product lists its full Supplement Facts and ingredients. If you have a question about testing for a specific product, email us and we'll share what we have.
How should I take them?
Each product page shows the serving size and directions. Start with the suggested serving and take it consistently. If you'd like to combine products, check with your doctor first.
Are they vegan or gluten-free?
It depends on the product. Each product page lists the ingredients and dietary notes.
Can I take them if I'm pregnant, nursing or on medication?
Please talk to your doctor before you start. Our labels say the same thing.
Do you offer bundles or subscriptions?
Not yet. For now, you can add more than one to your cart.
Still have a question?
Email care@nuraveda.com or call (437) 605-6889.
*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.